High quality alpaca Ponchos handcrafted by artisans in South America.
Fair trade - Made in South America
The high quality alpaca fiber is softer, warmer, lighter and yet more resistant than any other animal fiber. It's as smooth as cashmere, and fine enough for the most sensitive skins. Alpaca is also hypoallergenic! It contains no lanolin, which causes intolerance to animal fibers, and is 100% natural because the transformation process is chemical free. Alpaca is compostable and biodegradable.
These Ponchos come in a variety of colours, and each one is unique given the crafting process. Please specify which colours you would prefer in the checkout notes and we will try our best.
Composition: 70% Alpaca and 30% Acrylic
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.